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phone number given to someone else !!!



been ringing my friends number only to keep getting through to someone else, he got abusive and said that he  was given this number 2 weeks ago  by virgin and he keep getting calls for my friend, I visited my friend and she said they haven't had a phone for 2weeks virgin know about it but haven't rectified her fault, shes had the number for 20 years, she has tried all day to get through to virgin but line goes dead after 10 minutes  Help !!!



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Re: phone number given to someone else !!!

Hi Sue


I'm really sorry to learn about the issues with your friends phone line, in order for us to help, I'd need to ask for some information from you.


I've sent you a private message requesting that information, you can view it by clicking the purple envelope on the top right of this page. 


I'm sorry again for the inconvenience this has caused, we're looking forward to taking a look and making some progress.


I wish my friends cared this much about me too!Man Happy


Talk soon


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