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kprice
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phone line not working

I was told my phone line would be fixed yesterday - it's still dead - I am disabled it is essential - when will it be fixed?

 

It is not my equipment.

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Re: phone line not working

Hi kprice

 

Welcome to the Community, I'm very sorry for the problems you're experiencing with your phone line at the moment. 

 

I've been able to locate your account to take a closer look at this and run some tests on the line from our end for you, I can see that there was an outage in your area that has since been resolved.

 

With that in mind, I'd like to arrange for an engineer to come and take a closer look, as you've also tested your equipment. I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page. 

 

Look forward to hearing from you

Craig


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