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Caz4
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phone line not working

Parents phone line not working, checked service status which states all ok now for their area NE10

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Re: phone line not working

Hello caz4,

 

Sorry to hear about the issues you're experiencing with your telephone line and I would like to welcome you to the community.

 

I have been able to locate your account to run a line check and everything looks fine this side so can I just confirm if you've tried a different handset in the Virgin socket just to eliminate any possible equipment fault.

 

Speak to you soon

Rose
Forum Team


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