My phone is displaying "Please check the line cord" and will not make or accept any calls. Everything seems to be plugged in correctly and it was working fine the other day and I haven't moved anything around since. People that try to call me say it just rings endlessly, but I don't hear anything. My internet is working fine, and the service check comes up OK in My Virgin Media. The phone is working in different house but I get no ring tone at all.
Just to let you know, It all fixed now, seems there was a problem with the Telephone connector box in house, once changed all up and run ning, thanks again for help. i was worried my phone caused probs but it wasn't.
Hi - we have the same problem for the 5 weeks. Our phone has a message saying 'check line chord'. We've changed the phone and it hasn't made a difference. I've tried running the phone test on the virgin website but it stops when it gets to 99% and doesn't give a result after 5 mins. Can you please advise what we should do? Thanks, Mike
Really sorry to hear you're having landline trouble.
Thanks for checking the handset. The next step now wold be to book a technician to check this out for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
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