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sue9460
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phone line down

Hello I'm in the PO9 4BE area and having trouble with my phone line cant get nothing as no tone for the past 2 hours or more, can anyone help ?

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Re: phone line down

Hi there Sue9460, 

I'd first of all like to welcome you to the forums and say that I'm really sorry to hear that your phone line is not working at the moment. 

I've done some checks and can see that we are currently aware of a local issue that is affecting you. The reference for this fault is F004231887 and our technicians are currently working on getting things resolved, the estimated fix time for this is currently set as 8pm, however this is subject to change, it all depends on the severity of the issue. 

Apologies for any inconvenience caused 

Huw


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Re: phone line down

Hi Sue, 

I've done some checks and it appears as if the fault has now been restored, should you still be having any issues, could you please let me know so that I can look into it further for you. 

Cheers

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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