I've tried another phone in the socket with same result. Ran the check and got an 'inconclusive' result; reran a few minutes ago and got the 99% and stalled... Looks like an engineer call out is the next step - but I'd like someone to confirm.
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your landline. Thanks for verifying that you have tested an alternative phone already.
I'll send you a private message requesting further details so that I can arrange an appointment for you if you are still having the fault on the line. Just click the envelope icon at the top right of this page.
Virgin Media Forum Team
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