All our phones show check line on them. A line check shows no fault, but this has happened before, the box in the road has a poor connection last time we were cut off for a week. People calling us here the phone ringing, checked with mobile but our phone does not ring.
Welcome to the Community, I'm sorry for the problems you're experiencing with your phone line recently.
I've located your account and run some tests on the line from our end and we're detecting some errors. As a result, I'd like to arrange for an engineer to come and take a closer look if you're available?
I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.