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waiman
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phone landline is dead again

my phone landline is dead again,one month into a one year contract a lot of problems already its getting ridiculous never having a phone line.I'm a carer and I need my phone working .......URGENTLY........

 
 

 

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waiman
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Re: phone landline is dead again

i try anything what i can do !! I'd like to arrange for an engineer to come and take a closer look at this, if you're available on Monday please? 

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cybmole
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Re: phone landline is dead again

i advise you to get quotes/ install dates for a BT landline. chances of them properly fixing yours look remote

 and apparently they do not care about your circumstances. I've seen other similar pleas for help ignored.

post to their facebook, you may get redirected back here but it at least publicises the issue

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Forum Team
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Re: phone landline is dead again

Hi waiman,

 

Welcome to the Community!

 

I'm really sorry to hear you're having trouble with your landline.

 

I've located your account and I can see you already have a technician booked to fix this for you. Let us know how the appointment goes and give me a shout if you need anything else.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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waiman
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Re: phone landline is dead again

Thank you for u let me know.i just left BT last month and sign one year contact with virgin. i left a bad comment on Facebook last time but they don't care anything.i don't know what can i do?? I only want my phone line working. No phone line can't run my business three days already.thanks

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waiman
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Re: phone landline is dead again

Already have a technician booked Today??

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Re: phone landline is dead again

Hi waiman,

 

There should be a technician with you today. Let me know if you need anything else.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out