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patjack
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phone is not working again

when someone phones me the phone is working. when I phone someone it lets you talk for a few seconds then makes a clicking noise then I can hear them talking still but they can no longer hear me.
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Re: phone is not working again

Hi patjack,

 

Welcome to the Community.

 

Really sorry to hear you're having trouble with your landline.

 

Are you able to test a different handset in the socket? This is just to ensure the handset itself isn't causing the fault.

 

Speak soon Smiley Very Happy

 

Josh


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patjack
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Re: phone is not working again

the phones are brand new they was working then they just started making clicking sounds but when someone else phones me I can hear them but when I phone them they can't hear me but I can hear them
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Re: phone is not working again

Hello patjack,

 

Thanks for getting back to us with this information.

 

What I would like to do next is to arrange for one of our engineers to take a look at this for you so I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
Forum Team


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