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traceybr
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phone dead

no dial tone and hand set says "check phone line" however if you ring landline from a mobile it rings at mobile end and not on landline

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Forum Team
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Re: phone dead

Hello traceybr,

 

Thanks for letting us know about this on the community.

 

I have checked your line and I'm unable to find any faults so I would just like to confirm whether you have tried a different handset in the Virgin Media socket just to rule out any equipment fault?

 

Looking forward to hearing from you.

 

Rose
Forum Team


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