my home phone is dead
online test tool hangs at 99% so cant book engineer online
tried calling support, spoke to advisor, went through initial info then put on hold for 15+ minutes and so gave up as I am paying a mobile call rate for the call
online chat tool doest work
what now to get my phone fixed?
Welcome to the community
I have tested your line and I can confirm there is a fault in your area at the moment.
You can find any updates or estimated fix times by visiting our service status checker here.
Please let me know if you have any further queries.
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