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xxemmaleexx
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phone bill

Has anyone been charged for landline calls they haven't made? as i have even tho i dont have a phone in the house ,its not a great amount but happening every month if i call the numbers they out of order  .ring virgin get shuffled from pillar to post  got any ideas anyone ?

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Re: phone bill

HI xxemmaleexx

 

Welcome to the Community, I'm sorry for the problems you're experiencing with your phone service recently.

 

It sounds as if you might be experiencing a crossed line issue, would you be able to plug a handset into the line and check what number you're seeing when you dial out? 

 

I've located your account to run some tests and we're not detecting any errors at the moment.

 

Look forward to hearing from you

Craig


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