Trying to contact my elderly mother, we are 150 miles apart. I just keep getting a message saying the phone is out of order. Getting worried as she does need that phone working asap.
Sorry to hear you're experiencing issues trying to contact your mother and a warm welcome to the community.
I would like to take a look into this for you so I will need to gain access to her account so I can perform some checks.
If you click on the purple envelope at the top right of your screen you will see a message waiting for you requesting further details.
Speak to you soon
New around here? To find out more about the Community check out our Getting Started guide
Thanks, her service is now back!
Excellent news! Thanks for taking the time to let us know.
If you need any assistance moving forward, you know where to find us.