well i was wanting to use the online help as my phone has been dead for several days and i was wanting to talk to somebody to find out when its defiantly going to be back .i know its not just my end. i believe that numbers in the lancaster area are having problems as my parents and a couple of friends who are on virgin are also having problems.
it was meant to be sorted by saturday. now they are saying its going to be sorted tomorrow which is 4 days later, but i dont have much faith in that, as they seem to be adding on days as they go along. i cant even ring the 150 number. cant talk to them online and can't seem to find an email to complain
i know there's loads of people in the same boat but the thing is i'm self employed and feel i have missed out on work over the last several days as my advert gives out my home number
i'm worried that people might ring me ,find the number is dead and then think i'm not doing it no more
also in this day and age, taking several days to try and fix it is very poor.