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stephen69
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no phone network

hi can anyone help my telephone line has stopped working no incoming calls or out going calls. my bills are all up to date. i've done all the checks by plugging in a new phone etc to no avail. i do not have a mobile phone at the moment.and no means of contacting virgin apart from online but again to no avail i'm a little bit panniced as i am disabled and unable to contact any one to help

stephen

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stephen69
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Re: no phone network

ok ive managed to book a engineers appointment for monday at 4-7 pm but still very worried that i have no means of help if i have a accident.......Smiley Sad suppose i will just have to be patient and not worry
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Re: no phone network

Hi stephen69, 

 

Really sorry to hear that your service has stopped working. 

 

Apologies also for not picking this up sooner. 

 

Hope the appointment goes well this evening and feel free to get back to us if we can help with anything more in the meantime. 

 

Take care, 

 

Nat_J

 


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