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iw11
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no phone line

why have i had 4 engineers out they can not find a fault they have run new wires and ive got a brand new phone and it still does not work and ive been paying for this service for nearly a year what is up are the engineers incomprtent of there duties

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Re: no phone line

Hi there iw11, 

I'm really sorry to hear that you're still experiencing an issue with your phone line, even though you've had numerous technician visits, and a replacement wire.

I've taken a look at your account and can see that another technician has been booked to call out. I've requested that this will be a senior technician so we can get to the bottom of this once and for all. 

Please let me know how this all goes. 

Many thanks and apologies once again. 

Huw


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iw11
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Re: no phone line

Hi many thanks engineer been out everything now working at last seems there's a fault with cabling in the street thank you for your help
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