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mdc0ffey
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no dial tone, phone not ringing.

i have had no dial tone for a few days now. have tried two phones and no dial tone on both. when other people call me they can hear it ringing on their end but my phone doesn't ring. have tried the service checker and it says no fault. Have changed phone cable but still no joy. Any help appreciated.

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Forum Team
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Re: no dial tone, phone not ringing.

Hello mdc0ffey,

 

Welcome to the community Smiley Happy

 

Sorry to hear you're experiencing issues with your landline and thanks for checking your equipment.

 

I have been able to locate your account and perform some diagnostics and I would like to send out one of our team to take a look at this for you. If you click on the purple envelope at the top right of your screen you will see a message waiting for you with further information.

 

Speak to you soon

Rose
Forum Team


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