Menu
Reply
  • 3
  • 0
  • 0
dldbsl
Joining in
63 Views
Message 1 of 3
Flag for a moderator

no dial tone / out of order - area 020

phone out of order yet again!

been off all day now - checked service this afternoon and fault recorded and to be repaired by now,

no dual tone - callers to my landline says it ring and rings but house phone isnt ringing.

checked service again and no fault is shown

+++i do hope a further adjustment will be made to my account for this inconvenience as unable to make / receive calls on the anniversary of my father who passed away on 18/9/15....

 

david dillon

0 Kudos
Reply
  • 3
  • 0
  • 0
dldbsl
Joining in
46 Views
Message 2 of 3
Flag for a moderator

Re: no dial tone / out of order - area 020

still not working - 8.30am!!!!!

come on virgin sort it please.................

0 Kudos
Reply
  • 5.41K
  • 200
  • 324
Forum Team
Forum Team
43 Views
Message 3 of 3
Flag for a moderator

Re: no dial tone / out of order - area 020

Hello David,

 

Sorry to hear you're experiencing issues with your telephone line.

 

I have been able to locate your account to run a line check and there is no area fault anymore so since your line still hasn't come back on I would like to send one of the team out to get this fixed.

 

If you click on the purple envelope at the top right of your screen you will see a message waiting for you with further information.

 

Speak to you soon

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply