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saintj
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no answer from customer service

How do I actually get to speak to someone at virgin to report a fault with a phone line. Have dialled various numbers and have waited 30 mins on hold.
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Fjackson
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Re: no answer from customer service

I am having the same problems
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Forum Team
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Re: no answer from customer service

Hi saintj

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your phone line at the moment.

 

I've not been able to locate your account using your forum details unfortunately, so that I can take a closer look at this from our end could you respond to the private message I've sent with the requested information?

 

You can view the message by clicking the envelope on the top right of this page.

 

We'll talk soon

Craig


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