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MAXMAX1
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new to virgin and and cant phone out

hello new to virgin i had some one round to install the softwear .. iv just gone to use the house phone for the frist time and there is a dail tone but when someone rings i cant hear it and if i go to ring out it gets to me pushing the 8th number of the phone number and it gos beep beep beep 

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Re: new to virgin and and cant phone out

Hi MaxMax1

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your phone service at the moment.

 

I've taken a look at your account and can see you've arranged for an engineer to come and take a closer look, which is excellent news.

 

We'd love to hear how the appointment goes and I'll be here should there be anything I can assist with moving forward.

 

Take care

Craig


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