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midnightsun
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need to cancel services

I am finding it extremely difficult to cancel my virgin media services. I have phoned the number given but as I have no account number( I pay by direct debit so have no letters with that number on) I am unable to contact you. Please help.I do not want to be in a position where Virgin Media is taking money from me because I cannot leave.

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Superuser
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Re: need to cancel services

Hi midnightsun,

calling 150 to speak to customer services. They will be able to identify you by your Virgin telephone number.

You should also be able to log in here: https://my.virginmedia.com/home/index and see your account number and area reference number.

AlexKid :-)

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