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poh1939
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my phone shows message "check phone line".

I have checked connections as best I can but every thing seems ok.I got line checked by VIRGIN and no issue found.I am still without a phone and cannot get in touch with Virgin via chat etc as it is constantly showing all agents busy try later. 

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Re: my phone shows message "check phone line".

Hello poh1939,

 

Thanks for posting! 

 

I have just checked your line and I'm not finding any problems here either so just before I book a technician can I confirm whether you have tried a different phone in the Virgin Media socket just to eliminate any equipment fault?

 

Looking forward to hearing from you

Rose
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poh1939
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Re: my phone shows message "check phone line".

I have tried a different phone which did not show the message it did not work at all thank you

 

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Re: my phone shows message "check phone line".

Okay thanks for letting me know.

 

Next I'm just going to send you a private message with appointment times for a technician, you'll find this message if you click on the purple envelope at the top right of the screen.

 

Speak to you soon Smiley Happy

Rose
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