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selina1
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my phone line is not working

my phone line is dead, i have tried a different phone and that is also the same

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Re: my phone line is not working

Hi there selina1, 

 

I'd like to take this opportunity to welcome you to the forums, and say that I'm really sorry to hear that your phone line is not working as it should right now. Thank you for letting me know that you've already tried another phone, as this really helps with the diagnostics. 

 

I've run some testing from my end, and can see that we are currently aware of an issue that will affect the phone lines in your area, the reference for this is  F003976320 and we have an estimated fix time of 12:00 this afternoon.

 

Apologies for any inconvenience this may cause. 

 

Huw


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