Further more I can see the faceplate circuit looks oxidised and after plugging the telephone cable into the master socket directly after removing the face plate also gives me same result.
The master socket where the phone lines terminate must have got dmamaged. Need to wait for a VM Engineer to come and fix it!
Welcome to the community.
I just wanted to pop by and see how things are today with the landline since your engineer visit. I hope all is repaired and working ok for you now.
Should you require any further assistance then please let us know.
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