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simontowers52
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landline phone number porting to virgin

Hi

I have booked to move from sky to virgin and requested to keep my current phone number. Currently I have booked my end date with sky to be a week after my virgin install date so there is an overlap in case anything goes wrong. Have I done the right thing? I've read some porting horror stories on here but am not clear what is best thing to do to make sure my number ports successfully.

Thanks in advance for any advice

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Re: landline phone number porting to virgin

Hi Simontowers52

 

Welcome to the Community, we deal with lots and porting requests every day but the Community only has the issues that need assistance so I wouldn't worry too much about this. 

 

You've done the right thing, if the port goes through as it should then we'll cancel the line from your previous provider when that happens.

 

I hope this helps, we'd love to hear how you get on and we'll be here should you need any assistance moving forward.

 

Take care

Craig


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