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keep receiving bills after cancellation

i have left virgin media within the cooling off period why the hell am i still getting bills, this is the second  time first time they told me its nothing to worry about and again i got another bill 

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Re: keep receiving bills after cancellation

Hi dontworryitsonl


Welcome to the Community, I'm so sorry to learn that you're still experiencing bills since you've left us.


I'd like to take a closer look at why this is happening, to allow me to do so could you respond to the private message I've sent with the requested information? You can view the message by clicking the purple envelope on the top right of this page.


Apologies again for the inconvenience this has caused, we're looking forward to putting it right.


Talk soon


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