Menu
Reply
  • 4
  • 0
  • 0
ymb1010
Joining in
92 Views
Message 1 of 7
Flag for a moderator

keep getting engaged tone when ringing virgin

i am getting engaged tone when ringing from my landline in ts6 area

0 Kudos
Reply
  • 5.46K
  • 151
  • 398
Forum Team
Forum Team
78 Views
Message 2 of 7
Flag for a moderator

Re: keep getting engaged tone when ringing virgin

Sorry to hear this ymb1010, 

 

Are you having trouble calling any other numbers or with receiving calls at all?

 

Speak soon, 

 

Nat_J


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply
  • 462
  • 62
  • 135
backtothefuture
Fibre optic
76 Views
Message 3 of 7
Flag for a moderator

Re: keep getting engaged tone when ringing virgin

Is this just calling them on 150 or also on their 0800 and 0345 numbers ?

-

If I have helped please feel free to give 'Kudos' by clicking on the thumbs up icon against any of my posts. If I have helped to solve an issue you can also click on the 'Mark As Helpful Answer' link to mark it as helpful.
0 Kudos
Reply
  • 4
  • 0
  • 0
ymb1010
Joining in
72 Views
Message 4 of 7
Flag for a moderator

Re: keep getting engaged tone when ringing virgin

ok with other numbers and receiving calls ok

0 Kudos
Reply
  • 4
  • 0
  • 0
ymb1010
Joining in
70 Views
Message 5 of 7
Flag for a moderator

Re: keep getting engaged tone when ringing virgin

just 150

0 Kudos
Reply
  • 462
  • 62
  • 135
backtothefuture
Fibre optic
69 Views
Message 6 of 7
Flag for a moderator

Re: keep getting engaged tone when ringing virgin

Maybe just a temporary issue then.

As long as you can still make/receive calls I would just wait for someone from Virgin to come back to you.  I assume there aren't any known issue showing at the moment when you login to your Virgin Media account ?

-

If I have helped please feel free to give 'Kudos' by clicking on the thumbs up icon against any of my posts. If I have helped to solve an issue you can also click on the 'Mark As Helpful Answer' link to mark it as helpful.
0 Kudos
Reply
  • 13.7K
  • 561
  • 959
Forum Team
Forum Team
44 Views
Message 7 of 7
Flag for a moderator

Re: keep getting engaged tone when ringing virgin

Hi ymb1010

 

I'm sorry for the problems you're experiencing with calling our team, are you also experiencing this issue when trying to dial 151 from your home phone? 

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply