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iw11
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i have no phone tone since day 1 i have reported this before

since having a phone i can not make or receive calls and the phone is new so ive rulled that out could any one please help

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Re: i have no phone tone since day 1 i have reported this before

Hi there iw11, 

I'd like to take this opportunity to welcome  you to the forums and say that I'm really sorry to hear that your phone line is not working, and that it hasn't since the first day. I'd really like to help you out here. 

I've done some testing on the line and can see no reason for your troubles, so as you've already tried a different phone I'd like to arrange for a technician to call out and investigate further for you. 

I've sent you a private message in order to get things arranged. Please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies again. 

Huw


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