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Vingenza21
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home phone not working

got virgin installed a week ago.only just noticed that the home phone isn't working.if I call someone I can hear them all beit a noisy line! if they call me all I can hear is crackling and no voices.also answer machine isn't kicking in just rings out.ive done the troubleshooting thing and still no good anyone have any answers!! 

 

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Re: home phone not working

Hi Vingenza21,

 

Welcome and thanks for your post. I'm sorry to hear your phone hasn't worked since you had Virgin Media installed.

 

I've run a test on the landline and although it's testing healthy I'd like to arrange for an engineer to visit and take a look at this for you. I will send you a private message shortly (purple envelope, top right hand side) to discuss this further.

 

Kind regards

 

 

 

 

 

 

Stephen_B
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