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mike2250
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faulty phone line

No dial tone on Virgin fixed phone.Tried to run a test,error on there system,what a joke.UB4 8DR

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Re: faulty phone line

Hi there mike2250, 

I'd like to start by welcoming you to the forums and may I say that I'm really sorry to hear that your phone line is not working at the moment. 

I've run some testing on the line, and can see an issue which will need a technician to call out and investigate further for you. 

I've sent you a private message in order to get things moving with this, please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies once again. 

Huw


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