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freddie5
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fault on another telephone number

how do I report a fault with another virgin phone number

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Re: fault on another telephone number

Hi freddie5,

 

Welcome to the Community Forum and thanks for your post. It's great to see new faces here. I'm sorry to hear that there is a problem to report with a Virgin Media phone line.

 

You can report the line problem by either calling in on 150 (free from a Virgin Media landline/mobile) or 0345 454 1111 (from any other phone), taking option 2 and then option 4 or send me the details here.

 

I'll send you a private message requesting further details, if you would like for me to look into this. Just check the blue envelope at the top right of this page.

 

Many thanks.


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Re: fault on another telephone number

Hi freddie5,

 

Just checking back with you as I haven't received a response to my private message from you yet. 

 

Please let me know if I can help further.

 

Thank you.


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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