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tickedoff64
On our wavelength
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dead phone line

I have a dead phone line, no dial tone or any other noise, your test says nothing wrong, but I used it a couple of days ago, but only just realised we have had no calls for a couple of days which is unusual. I have tried disconnecting all phones, then connecting a known working phone, still no joy. There has to be a fault somewhere in this area, we had had very high winds on and off the last couple of days and have made no changes internally to any phone.

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Forum Team
Forum Team
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Re: dead phone line

Hi tickedoff64,

 

Thank you for your post on the Community Forum. I'm sorry to hear that there's no dial tone on your landline. I'll look into this straight away for you.

 

Thanks for testing an alternative handset, this saves time and I can get an engineer booked in for you. 

 

I'll send you a private message requesting further details. Just check the purple envelope at the top right of this page.

 

Regards,

 

Terri


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