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chrissiedix
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check line cord

Last 2 days message on phone saying check the line cord. nothing has changed phone working fine before this.  

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Re: check line cord

Hello chrissiedix,

 

Welcome to the community Smiley Happy

 

Sorry to hear you're experiencing issues with your telephone line.

 

I have been able to locate your account and perform some diagnostics and everything looks fine this end. Can I just confirm if you have tried a separate handset in the phone socket?

 

Looking forward to hearing from you

 

Rose
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chrissiedix
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Re: check line cord

Have tried my phone at my daughter's house and it works fine.  My socket and telephone have not been moved and socket not touched just all of a sudden message appeared on handset.  I have an engineer coming on Friday morning.

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Re: check line cord

Hi chrissiedix

 

Thanks for taking the time to let us know about this, I'm glad to hear that an engineer has been bookedMan Happy

 

I'd love to hear how it goes and we're looking forward to hearing from you

Craig


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