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olli
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cannot answer incoming calls

Hi there,

Ever since moving house we cannot answer incoming calls on our landline phone. If we press the answer button, we just get silence, while the incoming call seems to appear on another line. If we hang up, the phone will start ringing again.

Outgoing calls work fine.

Any ideas would be greatly appreciated!

Cheers, Olli

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Re: cannot answer incoming calls

Hi olli,

 

Welcome and thanks for your post. I'm sorry to hear you're not able to answer incoming calls.

 

I've managed to run a few checks on the line and all appears to be healthy. I would like to arrange for an engineer to come out and take a look at this for you. I will send you a private message shortly (purple envelope, top right hand side) to discuss this further.

 

Kind regards

Stephen_B
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