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mandylou46
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cancelling an engineer

I called to report a problem on my line, but it is now working.  How can I cancel the engineer scheduled for tomorrow please

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Braby
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Re: cancelling an engineer

If you've given them a mobile phone number they usually send a text confirming the appointment with an option to cancel it.Otherwise you'll need to call again and work through the menu system.....

 

 


 

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Forum Team
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Re: cancelling an engineer

Hi Mandylou46

 

Welcome to the Community, I'm sorry for the problems you've been experiencing with your line recently although I'm glad to hear the issues now been resolvedMan Happy.

 

I've not been able to locate your account to cancel the appointment for you, so I can do that would you be able to respond to the private message I've sent with the requested information? You can view the message by clicking the envelope on the top right of this page. 

 

We'll talk soon

Craig


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