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call divert

can some one please advice to cancel call divert i dial hash 21 hash and it says call divert cancelled but its not  any advice please

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Re: call divert

Hi alfiedog


I'm sorry to learn about the difficulty you're experiencing in trying to cancel your caller divert service, I'd like to take a closer look at your account to run some tests from our end for you.


I've not been able to locate your account using your forum information unfortunately, so I'm able to take a closer look at this are you able to respond to the private message I've sent with the requested information? 


You can view the message by clicking the purple envelope on the top right of this page.


Look forward to hearing from you


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