Landline
Cannot get landline to work I've checked line put plug in different sockets still says please check line cord.I need to get in touch with virgin but cannot now because of this issue.
Forum Posts
My land line is down.
AGAIN, my landline did not work, no incoming calls.Now upgraded to fibre nothing on my landline, I read that compensation is paid caused by outages and failures,Not a penny refunded in spite of over a year with landline faultI am on the verge of invo...
Resolved! Landline not ringing
Since the transfer to Hub on Sept 15 my phone doesn't ring. The dial tone is ok; I can make calls and voicemail works for incoming calls. But there's no ring.
Help please re Fibre changeover
Hi people Quite stressed about this fibre changeover. The communications from Virgin have been far from helpful. My broadband hub i nowhere near my phone and apparently the current wire has to be plugged into the adapter which has to conct to the hub...
Resolved! Virgin media charged me to call them?
Just received bill. I went thru customer retention and the number was dialled on my virgin home phone. I've been charged £10.60 for 52 minutes but surely it's their free phone from the land-line? There was no other option?
Landline number changed
So I switched my broadband to virgin media. When signing up for it I selected ‘keep my landline number the same’. Virgin media has texted me today, saying my landline number has changed - I’ve got a new landline number. My broadband package is due to...
Cannot make outgoing calls on landline
Made a couple of calls on my landline this morning then when I next tried I had a recorded message saying"Oops, you may want to check that number"Tried all of my landline phones and they are all the same. Strange thing is that I can call my mobile ph...
Transfer of my landline number to Virgin Media
Hello, today I’ve just signed up for a broadband deal with Virgin Media online and I want to transfer my landline number from my current broadband provider to Virgin Media. Having been advised that Virgin Media doesn’t contact current providers to ca...
Digital Switchover
My digital phone switchover was yesterday. Everything connected as instructed, but no dial tone on the home phone. Have rebooted my Hub 3 several times both yesterday and today but without success. Grateful for any help - thanks.
Hub 5 Telephony Disabled - old landline also not working
Hi,I've had the notification letter that my telephone service is going over the hub but I can't find the letter - I thinks its still someway off in my area.About 2 weeks ago my landline stopped working - BT were working in the street about the same t...
