Does anyone know when / if Virgin are planning to changeover landline phones in the Cardiff area, I am a cable user (Co-ax I think), and the phone is connected seperately to the broadband hub. I believe the UK government have decided to switch off al...
Hi, I was advised that my phone landline would migrate to the vm super hub 3 router today 31/10/23 and have, as advised plugged the gigaset A415 cordless phone onto the router using the adapter provided by vm. I waited for 1 hour and there was no dia...
Just switched to Virgin but need my old BT phone number.I was not given the option to keep my old number when I signed up to Virgin so how do I get old number ported over?thanks
Today 29th October I have been without broadband and landline for most of the day. Finally broadband was up and running again at about 6.30pm but the landline (which is not connected to the modem but to the telephone master socket) is still not worki...
I have seen many forum reports on this subject, but the solution is not shown, only that someone has solved the issue.My landline keeps ringing and voicemail does not cut in. If i dial 1571 I get the voicemail menu, but that is no good if it does not...
For the last few days our home phone has been able to receive calls, but when trying to make them gets a busy message on the handset and engaged beep.the diagnostics all say no issues with tv, broadband and phone.any ideas. thanks
Our landline is not working. The phone reports a "line fault". This was tested by Virgin and confirmed. They said an engineer would need to come out. However I could not book a time slot as my mobile timed out while waiting to do this. Can I pleas...
On Saturday 28th October VM sent a text telling me to perform the phone switchover ".. tomorrow, October 30th, after 9am..".It hardly takes a genius to spot the error!Maybe it's all the agents they use located in far-flung countries that have difficu...
Unable to make and receive calls landline appears to be dead.
VM have sent me SMS with an engineer appointment for 1 Nov to see up the landline switchover. Not suitable date. Cannot find ways to change appointment. None of the potential links provided work. Called 150 but just went round in circles. Tried onlin...
