Hi Virgin, My landline has been cut outside the house and the omnibox has been damaged by vandalism. I would like to book an engineer to come and fix this fault. The phone cannot make incoming or outcoming calls. Please help.
I cancelled my contract on 19th October 23, giving 30 day notice, I was disconnected from all of my package on 30th October 23, phone,TV and broadband. I called and up several times explaining I was still on contract until middle November 23. The cra...
Unable to contact anyone at virgin to report my 84 year old mother in laws phone as it is not working for the third time this year. When you dial her number a message oops check number you have dialed. Have tried to ring virgin from my virgin phon...
Two problems so far and not for the first time either, The first being that our landline has been out for a few days - not able to make or receive calls yet when I go through the VM check status it says nothing wrong. Also a big problem with 2nd tv ...
Hey all, we've received our 'rah rah' leaflet and Fibre Phone dongle from VM. Talk about providing the bare minimum for converting your phone, the place where our phone enters our property is about 20 feet away from the hub, they provide a 2 inch ad...
I have missed incoming calls because both my landline 'phones haven't rung for 2 days. Also, when I ring using my mobile, the caller i/d does not display.When I didn't answer the 'phone, my family became quite worried that I'd had an accident and cou...
I have got a new service provider in for internet and landline,I requested to have my number moved to my new provider, and all seemed well, had a email to say this would be done on the 26th of October. Just phoned up as i have just had a bill throug...
I've missed several vital calls from the hospital as my phone immediately cuts off any incoming calls. I can still make outward calls fine.I have recently been upgraded to a Hub 5 and 1Gig, could this be the problem?
Is there an issue with the landlines? Tv and internet are both ok
Adapter to plug my landline into my hub never turned up. Ordered another from Virgin.....hasn’t turned up!!Can I purchase a generic one from from somewhere or does it have to be Virgin? ThanksBrian
