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digital switchover - advice on suitable new phones please

Our digital switchover will be completing soon. We have already had the adaptor put into our hub and decided we'd rather buy new phones to use, because getting virgin to get us ready would involve too much work - moving out bookcases, drilling throug...

Incoming international call blocked.

HiA German friend messaged us to say when she tried to phone us on our (digital) landline she got a message saying international calls to our number were blocked.We have friends and relatives abroad so we have no wish to block their calls.Thanks for ...

Resolved! Switch to fibre network

My technical skills are zero. Can you explain simply please. There is a box outside my house. A wire runs down the side of the house and into the lounge where I have my TV and broadband. Another wire runs round the front of the house, round the hall ...

Alex122 by Joining in
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Landline issue - the person I call can’t hear me

Hello, I am having the same problem as above.  I can receive calls fine; both parties can be heard. I can phone and be heard on my mobile.  But, when I ring a landline I can hear the person I have called but they cannot hear me.  It started happening...

VoIP and Call forwarding

HiAnyone know how I set up call forwarding on my VoIP phone?The help section has via a landlines but not the VoIP system, thanks in advance 

itemised phone bill & phantom calls

background: Been a loyal Virgin Media (VM) customer for many many years : Have a set monthly broadband, TV and landline package of £35. : Landline came as part of the package but we do not have a landline phone in the house or wire connected, can I ...

Phone switchover

Hi I am asking again about what I should do about moving my hub Downstairs to be near my landline I have tried before and haven't had any answers so here I am again Or maybe I should just cancel landline then the problem will not be there?? Thanks 

Darw1n66 by Joining in
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Resolved! IP Phone Switch

I currently have my Virgin Hub 5 set in modem mode. Connected via Ethernet to the Modem is a Synology Router RT2600AC which in turn is "Meshed" to another Synology router to provide coverage throughout the house. The question is, when the phone adapt...

Land line dead

Landline dead tried calling says number not recognised and line busy. LE3 1RQ