Having service activated on Monday 24 feb and received text saying my tel no will be 0208xxxxxx which is not my old telephone number from NowTV. But when i signed up I requested my old telephone number be ported in and transferred to virgin.
Lately my landline has been very crackly. Today, during an incoming call it died altogether (no dial tone) It rings if I dial it from my mobile but the line just crackles at best. Anyone know how I can let Virgin know so I can get an engineer out?
Hi,Have just switched to Virgin from Sky and ticked a box during the process asking for the old landline number to be kept the same however I've received an email informing me that the number has been changed. The old line is still active so should b...
Last night I tried to call the US from my landline. The call was blocked. I called Virgin and was told I could not call the US on my "any time chatter" contract - which I joined in Sept 23 - I had no idea that was the case.So I asked for the call bar...
Hi, We have a Virgin emergency phone installed and it rings when our home phone rings.Normally would not be a problem but we now have some one sleeping in the room where it is.Would it be ok if I switched the emergency phone off at the socket whilst ...
My phone line is dead but there is nothing on the website to say there is an issue, and no way of logging a problem without phoning, which I can’t do! Posting on here in the hope that someone responds and can help.
Hello,I need to change the telephone number of my landline.I am aware this will be a random number, just need a new number that I have previously not given out.If you could please message me.Thanks,
Two nice Virgin engineers came out this morning to diagnose the fault with the new landline. They replaced corroded junctions outside and the internal cable and gave us a longer one as well and still the fault persisted. Let me describe it to you, wh...
