Hi - I have just received my smart hub after being told I am suitable for self install. I have no wall socket only these two virgin cables.Which one of the two cables connects to the smart hub ? I am also presuming I need some form of connector in or...
Hi,I been a customer on Virgin Media for over 25 years, my work land phone died in October last year.Once i was sure that I can NOT receiver or Make phone calls So I had arranged an appointment for the Engineer.. After waiting for almost 4 hours no s...
Does anyone know the process to port my existing home Vodafone number to my already installed Virgin Media home phone number?
My home phone line went dead a few days ago, nothing noticeably has changed.Traditional set up, so socket in the wall job.Tried a different hand set/cables/turning off etc etc all the usual troubleshooting - but still nothing.Any advice from anyone? ...
Hi all, apologies if this has been a topic before. My mum has onset dementia & has been accruing nearly £200 a month bills phoning the speaking clock at all times of the day/night. She insists in switching off her electric clocks to save electricity,...
My original home phone number has changed since install of new modem and voip phone after renewing my contract. I had not used my home phone line for a long time and only used my mobile. But with the modem changing decided to plug a phone in.However ...
We have been without a landline since Saturday, we had tried all the 'usual' checks at our end and no issues found. VM website said no issues with phone service however, I have just come across a number on here to report it and it's already known a...
My landline has been out of action for a couple of weeks now- no dialling tone, just a quiet buzzing "interference" sound. We are unable to dial in or out. All connections seem to be fine within the house. Unfortunately I keep going round in circles ...
HiI've always had the permanent number withheld feature on my landline, but last year this disappeared. I've tried ringing a few times to get it added back to my landline, but nobody has been able to help with this so far. I rang about it again today...
Hoping someone can help.I have attempted to call the helpline but after 20 minutes of waiting thought I’d try the forum.I have recently realised my landline is not ringing for any incoming calls. I can make calls out absolutely fine.I assumed this w...
