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Help with your Virgin Phone line
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Resolved! Home phone connected to broadbane hub

I have this problem with my hub 4 I have tried connecting my virgin home phone to this like you will have to soon but no luck.I look in the Quick Set-Up Wizards in 192.168.100.1 and it shows my Telephony(Disabled) in the settings I have tried various...

lewi1968 by • Tuning in
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  • 6 replies
  • 0 kudos

Landline porting

Sales team advise i could port number after new account was setup at same address.Rang immediately on new service activation and they didnt even know the old number was theirs.' which service provider is old number with?'  Joke !!Is it active or not?...

Landline not working

Hi, my landline is not working. I have no dial tone and incoming callers get an engaged tone. Service status says there is no problems and I can’t find anyway to report the issue through the website, it just keeps sending me round in circles to check...

Tinu by • Tuning in
  • 1606 Views
  • 20 replies
  • 1 kudos

Landline not working

most frustrating company ive ever come across   my landline dont work no dial tone or anything so thought i would try to contact virgin which is almost impossiblechose all my options and then got told by an automated voice that we will put you throug...

robevz by • Joining in
  • 170 Views
  • 1 replies
  • 0 kudos

Landline issues

The landline will not receive calls or allow me to make calls. I have even purchased a new phone and wiring and still have the same issue. Line has engaged tone or just rings once when trying to call.

Mitch5 by • Joining in
  • 153 Views
  • 1 replies
  • 0 kudos

Turn off landline voicemail

Could you please turn off my landline voicemail as I can't get to the phone before if kicks in and I am missing calls.

Resolved! Porting landline number

Frustrations about porting a VM landline number from one account to another at one same address - any help welcomed with much gratitude!The story so far:My son had a VM account here at my address for broadband and landline. He's moved out and had arr...

jeh112 by • Joining in
  • 421 Views
  • 3 replies
  • 0 kudos

Resolved! add another base/answerphone to the setup sincechangeover

Hi, I have a BT4600 Base/answer machine and 3 extensions.Recently Virgin changed the phones to broadband and so I must have the Base next to the Router which is upstairs.I also now have an emergency phone supplied by Virgin in case the BB goes down p...

Teekay2 by • On our wavelength
  • 321 Views
  • 4 replies
  • 0 kudos

Technical Support for Home Phone

Since switching my home phone to the router all my caller IDs when I ring someone it comes in as UNKNOWN so most people assume it's an incoming junk call and don't answer it. I didn't request it.I tried to contact VM but the phone contact number only...

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