Voicemail cancellation
Hellocan someone please help me cancel the voicemail on my virgin landline?tried phoning virgin customer servicestried using the digital assistant both no goodif I wasn’t bald id be pulling my hair out
Home Phone
Help with your Virgin Phone line
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Forum Posts
Resolved! Landline dead after Virgin working in area
HiMy landline has gone completely dead since yesterday 30/01/24. I have done all the checks in my house including removing all phones & connecting just one hard wired phone without success.When I checked the status on Virgin it said there was no issu...
How to retrieve landline from virgin to Port
Hi. My contract with Virgin ended last week. They closed my account before community fibre could port the number over. I’ve asked virgin I’ll be happy to pay line rental if they can retrieve the number back. Some lady I spoke to said she will send a ...
Useless Company
Going round in circles trying to contact Virgin Media............no one gets back to me..........I'm (this) close to cancelling contract.:-( . They said my landline was broken...NO it's not, they told me to buy a new handset, which I did, just to pro...
Resolved! Porting number out
I currently have broadband and phone and am still in contract for another month. I want to port my number to another supplier but am concerned that this may trigger a new VM contract which I do not want. Is this likely to happen?
Port a telephone number to VoIP
Due to the imminent removal of traditional landlines I'd prefer to port my current landline number to a VoIP provider ( as my VM Hub isn't in a suitable location for a landline) - so I may as well port it and be able to use VoIP on my mobile phone wi...
0800 numbers not free
Hello, I have been told today that 0800 numbers are no longer free on virgin media is this correct.
My Home Landline is not working again!!
Once again my home phone isn’t working, everything was fine, until my hub started a reboot on it own since then my landline doesn’t work. 1 hour 30 mins on the phone passed from one person after another, I have to wait 72 hours. They even told me the...
Need more rings on landline
Mother in law needs more time to answer the phone. I reset her base until to switch her external answer machine on after 9 rings. The phone stopped ringing at 6 and a Virgin answerphone (we didn't know there was one) kicked in.Rang customer services ...
Spam call missing the call guardian
Hi we seem to get spam call that miss out on our call guardianAs today just now we had a number that was withheld and the phone showed the it as WITHHELD in caps which it normaly does not doI was talking the the person directy Can i ask as we are on ...
