Resolved! Phone number no longer reccognised - Urgent
Hi,Contacting on behalf of a neighbor whose Virgin phone number is now no longer recognized.She is an 89 year old lady who is now totally isolated so we need some urgent help.Thanks.
Home Phone
Help with your Virgin Phone line
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Forum Posts
Resolved! Call blocking phone on 21cv problem - workaround
I have a BT4600 phone which on PSTN asked callers not in the contacts list to announce their name. On 21CV, this feature no longer works (grrr). However I have found a workaround which others might find useful.Set the VIP status of all contacts to ...
Landline is dead - can't make or receive calls
As above. Haven't been able to use the phone for a week. Virgin support has ben useless, keeps redirecting me to the troubleshooting section of the websiteCan someone step in please
Landline phone not working. Constant engaged tone.
Landline phone has continuous engaged tone when handset is lifted. Can't make or receive calls. I need assistance to get this resolved urgently please. Customer Service wasn't helpful.
Phone does not ring
Our landline is not ringing when we are called - the caller hears the ringtone but we do not. If we pickup the phone we connect to the call but have no way of knowing that someone is calling us. Plugged into master socket and have tried alternativ co...
Re: Has anyone got a Beocom 6000 (or similar DECT phone) to work after switch yet?
HELP HELP HELP After reading below comments regarding Virgin landline plugged into the router not ringing. I have been having this problem since the 6th of March and have got nowhere.The landline answerphone was plugged into a Virgin wall socket in m...
Home Phone landline
So virginmedia disconnected my 85 year old mother and fathers landline last week, they have not been sent a replacement router that has a telephone connection, they are now in a desperate situation because they rely on the landline to receive and ord...
Resolved! Engaged tone on Home Landline
My home landline has no dial tone but has an engaged tone. I am unable to dial out to anyone. I have a corded phone connected to a VM landline via the wall socket and an exstnsion lead, the phone worked OK yesterday ( 5 Apr)Have tried connecting dire...
Permanently home number suppression has been turned off
My Mum has renewed her contract and for some reason they have removed the permanently withhold home number suppression feature. I have called 3 times and each time I'm assured that they have reapplied the permanent number suppression option but I ha...
Resolved! Phone Line Not Working / Automated Link Does Not Work
My phone line is not working for incoming or outgoing calls. The handset is not faulty, I have tried several. If I call the phone line from my (non-Virgin) mobile it cannot connect.Using the online help system achieved nothing. The test it ran claime...
