Porting number
How long does it take as I contacted about 10 days ago
Home Phone
Help with your Virgin Phone line
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Virgin Media Community
- Phone
- Home Phone
Options
- Mark all posts as new
- Mark all posts as read
- Float this Board for Current User
- Subscribe
- Bookmark this board
- Subscribe to this board's RSS feed
- Show all posts in a topic
- Linear format
- Sort messages by topic start date
Forum Posts
Resolved! phonw switch over to fibre
Good afternoon,I had a message that my phone will be switched over fibre on 18th May 2023.The problem is that my hub is downstairs and my main phone is upstairs in living room.I will need this sorted out before the switch over so that my phone upstai...
Charged for ghost calls to telephone number 123
I do have landline in my package. But do not own a land line telephone so cannot physically make calls. Have requested in past to have landline removed from package. I have itemised calls on my recent bill totalling £1.70 I never made any of the call...
Resolved! Caller Id shows calls from "No Number" every 2 hours
I have been having continual problems with my landline since it was connected to the hub and WiFi. At the moment my caller ID on the phone continually shows that every 2 hours I am receiving a call from "no number" and this occurs over a 24 hour peri...
Resolved! Fibre Phone Switch - Effect On Existing Equipment
Can someone please advise whether I can use the new Fibre Phone setup.My Hub is currently in a ground floor side extension of the house. The current Telephone Master Socket is in the entrance hall of the main house. I also have a second phone upstair...
Converting land line to fibre - some questions
I recently had an e-mail from Virgin Media saying my land line is converting to their fibre network. To enable the phone to work over the fibre network I needed to contact Virgin Media on 150 to order a replacement router.I currently have a "Super Hu...
I ended phone call
Unfortunately did not end local call as a result call lasted 10hours how much will this cost me
Landline removed from package
VM just gets better...Our switch date to fibre landline was 4th April but didn't receive the adaptor until 14th April (had to chase this a few times but hey, its here!). During the chasing, it became apparent that we needed a new hub which arrived qu...
Resolved! No dialling tone on my land line. Tried alternate hand set and still not working.
Tried calling 0345 454 111 but didn't get anywhere
Can’t receive incoming calls on landline
We have been waiting for our old number to be ported over since 15th March. I rang on Monday 17th April to check if it had been done yet and they said yes we were good to go. I plugged the phone line into our Virgin router and since then we can’t rec...
