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new hub 5, Telephony ( Disabled )

the network side of the hub 5 is working OK.The box did not have a white telephone cable or white telephone adapter, as per the setup book.I connected my landline phone with a spare RJ11 lead i have, I don't get a dial tone on the connected phone.I a...

Landline not working

I have tried two different phones but neither work when plugged into wall socket, both worked until Friday afternoon, now display shows "check phone line".  There is no dial tone and can neither make calls or receive them.  Thanks

MyraH by • Tuning in
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Resolved! Landline not working again and again since Late Dec22

Landline is dead again and again  .. No dial tone ..Been reporting this since late Dec22. It intermittently comes back when repeated reported for a day or two then dies again.Reported at least 6 times each time being told no isuues on line .. must se...

TAILOR97 by • On our wavelength
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  • 43 replies
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Resolved! Engineer appointment

I have an Engineer appointment booked for Friday 13th January but I have a hospital appointment. Could I please change my Engineer appointment to one of the following days please?16th, 17th or 18th January 2023Thank you   

SammieC1 by • Tuning in
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  • 4 replies
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Landline number not ported across from sky

My sky account finishes tomorrow, although my virgin account has been running for a few weeks now, don't use the home phone a lot but I've just noticed my home number is different and my old number hasn't been ported over, read a few articles that th...

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