Home Phone
Help with your Virgin Phone line
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Line Cord Error

I’ve been looking through the forum and noticed that there are several problems the same as mine!I’ve also checked both phones, lines, cables, Ethernet, wires, resets and tried the number to test ALL to no avail!! I even checked to see if there is an...

Telhb by Joining in
  • 306 Views
  • 3 replies
  • 0 kudos

line cord error

Hi,Home phone showing line cord error for past ten days or so. Tried two different phones in test socket with no success.  I assume it's a VM fault. Website sends you round in circles, probably by design.Any idea's?Thanks,Peter

Pierre61 by Joining in
  • 261 Views
  • 4 replies
  • 0 kudos

Resolved! Transfer of old landline number

When signing up to VM, I requested the transfer of our landline number.  I can see no reference to it on the contract paperwork and can only hope it is being dealt with.  Meanwhile, I have postponed the termination of the contract with our previous p...

Phone chord

Message to Mattew_ml.All now working since Sat pm as with neighbours phone. Do i still need engineer?

CWool by Joining in
  • 166 Views
  • 1 replies
  • 0 kudos

Resolved! fibrephone

Since the changeover to fibrephone I have lost my ringtone  for incoming calls. I am able to make outgoing calls OK but have not received any incoming , or rather I have but have been unaware of them!  Any advice and help would be appreciated.Also, i...

Cannot get support for home phone fault

My home phone is not working. I had called the 0345 454 1111 support line and got to the point where i am told they are running some tests and to call back in 10 minutes, tap in my home phone number and I will be able to get the results straight away...

Resolved! Landline no dial tone

My landline is not working so can't phone 151Website does not appear to have means there to contact and report so can't report.Am I just expected to wait and hope it gets fixed with no contact?

dnpark38 by Knows their stuff
  • 2678 Views
  • 30 replies
  • 1 kudos

No land line yet

My TV, Broadband, Phone package was installed yesterday with the land line transferring from BT. The land line is not working.  This is very important because we have a Life Line installed for a dementia sufferer.

Resolved! Landline not working

For the last few days my landlone hasn't been working, no dial tone, can't make or receive calls. Same with my elderly patents landline. I am not concerned about my own as I'm moving over to Sky next week and getting rid of my landline. My parents, h...

RainyB by Tuning in
  • 2044 Views
  • 21 replies
  • 0 kudos

HUB 3: INCOMING CALLS not coming through - again!!!!

INCOMING CALLS problem is a big problem - again. Most incoming calls now do not show who the caller is and when answered there is no tone. We have to check 1471 to find out who it was and to then call them back. Happens on incoming mobile and land li...

colmax by Dialled in
  • 267 Views
  • 1 replies
  • 0 kudos