I was due to change my telephone over to fibre today but like many others my telephone base station is downstairs (beside the BT line) whilst my hub is upstairs in my office.Although I have a second phone in my office it is important that the base st...
Just like another post on here I've received a letter saying that my emergency backup line needs updating, but seeing as the installation was only done on the 22nd Feb and i have the newer phone (motorola fw500) is it safe to assume that i have been ...
I was due to change my telephone over to fibre today but like many others my telephone base station is downstairs (beside the BT line) whilst my hub is upstairs in my office.Although I have a second phone in my office it is important that the base st...
Received a letter asking me to get in contact about replacing my backup line phone, but user of phone is in hospital so is it possible to arrange the change it?
My landline phone has gone dead which I believe is due to the need of a new Hub and adapter. I have tried to contact Virgin about the hub change by phone and Internet in the past but there is nothing there mentioning about Hub change over. Could some...
I have two landline phones, one in the lounge and one in the bedroom. Neither of these phones are working. The line is completely dead, cannot dial out or receive calls. Any suggestions please.(checked status and Virgin state no problems in the are...
Like many others I am reading, my disabled parents have had their landline switched off without the appropriate equipment being provided to migrate them to the broadband phone. I have been trying to get a resolution to this since Friday 19th of June,...
Hello.The new fibre phone cable we have been delivered will not reach our hub. The Hub is upstairs, and the in-wall phone cable is downstairs. What should I be doing?Thanks,Bailey
Hi,My landline has been dead for a few days. When I try to call the landline, it make a beep and then goes dead. This has happened in the past and it started working again after a few days but can I have someone come to check what the underlying issu...
Hello.I live in a large house and have just had an email re/ the upgrade of the phone system from analogue to fibre (ie/ plugging phones into the Virgin Hub to enable a phone connection).We have three phone lines (one private and two for home busines...
