Home Phone
Help with your Virgin Phone line
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! WiFi phone

I no longer have a landline (it's not part of my package), but should I now have a WiFi phone? I asked VM for an adaptor, but never received one! 

Jane1012 by Joining in
  • 316 Views
  • 5 replies
  • 0 kudos

No incoming calls

I've recently realised that my landline hasn't been working properly. I can make calls but not receive them. This could have been like this for well over a month. When someone calls it says our telephone number isn't recognised??We're not new to virg...

Clg79 by Joining in
  • 258 Views
  • 4 replies
  • 0 kudos

Resolved! Fears realised dead hub has left us without telephone.

Our Hub died today. No lights at all. Tried ringing VM on 150 or 789 on my Virgin/O2 mobile and it did not work. Had to ring an 0345 number.Eventually spoke to someone who agreed I needed a new hub. Apparently it will come next week so No TV No Broad...

Land line phone

How can i get extra sounders for my bedroom and lounge as i cannot hear my VM land line phones in the dinning room and office unless i am near them i could do this on my old BT phones 

sadsam by On our wavelength
  • 83 Views
  • 0 replies
  • 0 kudos

Resolved! Landline phone switchover to fibre not working

We were told by Virgin Media that our analog landline phone would need to be switched over to fibre network on 7 February, and we received an adapter to connect between our broadband Hub and our phone.  However, connecting our phone to the adapter an...

Landline adapter? Which phones work?

How do you order an adapter for plugging a landline phone into the router Please? and which phones work? Calling is ridiculous press 1 press2 bla bla frustrating!! I would like to buy an old style corded phone but don’t know if this would work?? Tha...

T1zzzy by Tuning in
  • 428 Views
  • 9 replies
  • 0 kudos

Resolved! no dial tone, callers hear engaged tone

I know there have been similar posts in the past but I'm not seeing them now.At some point today, maybe yesterday, the above fault developed. We have a single master socket with a plugged in base station and a total of four DECT handsets. This has wo...

jaberwok by On our wavelength
  • 274 Views
  • 3 replies
  • 0 kudos

Ex-directory

Good morning Could someone tell me how to have my phone number taken out of the phone book so I am ex directory please

Nannie2 by Joining in
  • 96 Views
  • 1 replies
  • 0 kudos